Theme won’t install, demo install won’t work as it should or you get any other errors during instalaltion. How to solve?
In most cases, theme or demo content won’t install properly because of server side limitations. The easiest way to solve this problem is to contact your hosting provider and ask them to change server values to the ones below:
- max_execution_time 600
- max_input_time 600
- upload_max_filesize 512M
- post_max_size 512M
Error: Are you sure you want to do this?
In some cases, during theme installation via Dashboard or Demo Install, you may get an error like: Are you sure you want to do this? That’s because your file size and post size upload limit is too low. We recommend you to increase filesize to 512M and timeout to 600. To increase your upload limit and extend timeout, please read this article: http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/ or contact your hosting provider and ask them to do it for you
Where is Whiteboard demo?
Whiteboard is a part of Revolution Slider ( but comes as a premium add-on), which can be used only if you buy their regular license , so we didn’t include it as a separate demo. You still can use Revolution Slider for free, but until you buy their license, you can’t unlock this feature. After you buy, activate and update the plugin to the latest version, activate the add-on, please download the Whiteboard slider design and import into slider.
Where is Parallax Frame demo?
Parallax Frame is a part of Revolution Slider but we have customized it a bit. You can use it for free. Please download the Whiteboard slider design and import into slider
What are minimum server requirements?
We recommend: WordPress 4.4 or greater, PHP version 5.2.4 or greater, MySQL version 5.0 or greater. Also, make sure cURL is enabled on your server.
Can I use the theme on multiple websites?
Yes, but you have to buy 1 license per website. So, you plan to use it on 5 websites, you have to buy it 5 times. This is Envato policy and you can read more about it here: Standard Licenses.
What does support includes?
Support includes theme bug fixes, updates, explanations and help with questions related to our product. Customization or modifications are not included.